Personal Information About Customers
The information we learn from customers helps us personalise and continually improve your shopping experience. Here are the types of information we gather:
- Information you provide: We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of the available features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our website features, and communication with you.
- Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses our website.
- E-mail & Phone Number: To help us to improve service and your shopping experience, we use your e-mail and/ or phone number to communicate with you, clarify order concerns, and to provide order confirmations. We will also use those details to update you on your order status and progress.
Cookies are alphanumeric identifier text files that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser and to provide features such as storage of items in your Shopping Cart between visits. We do provide an opt-out on our website.
Sharing of Information
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party, associate or service provider unless absolutely necessary in order to complete your transaction and order. We do use this information for our carrier to provide updates on your order progress.
Security of Information
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) through PayPal's secure payment system, which encrypts information you provide for purchasing of our products or services. We will never see your credit/debit card details for online orders, these are held on PayPal's secure system. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.
Access to Information
We provide access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
Conditions of Use, Notices, and Revisions
If you choose to visit UKLacrosse, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a description by clicking on the 'Contact Us' link at the bottom of the page, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Provide
You provide most information when you search, buy, order, or other methods of communication via our website or email to UKLacrosse. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.
For security purposes, UKLacrosse sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.